The Ordering Process
 


 

Our ordering process is designed to be as simple as possible. Our ordering process can be broken down to five steps.

  1. CHOOSE YOUR ITEMS
     
  2. SCHEDULE DELIVERY
     
  3. PLACE YOUR ORDER
     
  4. RECEIVE DELIVERY
     
  5. AFTER DELIVERY



 
1. Choose Your Items
We invite you to peruse our site and choose from our selection of carnivorous plants, supplies and gifts. Pick out the plants you're interested in, and then call us or email us (our contact info is at the bottom of every page), and we'll prepare a draft invoice and a PayPal request. Please note that we return voicemails on the same day (typically weekdays after 3PM, weekends all day), and emails as well (typically weekdays after 4:30PM, weekends throughout the day.)
2. Schedule Delivery
We'll also make sure that there's a delivery date/time/place that works for you. We currently offer delivery to either Penn Station, Times Square, Union Square, Grand Central, W. 4th St. or Atlantic Avenue/Barclay's Center. Our preferred delivery times are between 3:30PM and 5:30PM Monday through Friday, but we will try to work with you to find a time that works with your schedule. Once the delivery details are worked out, we'll email you the draft invoice and the payment request.
  • For standard orders, we ask that you request a delivery at least two days in advance.

  • Next-day delivery can be requested. If available, next-day delivery will incur a $2 rush fee for orders under $20, and $3 rush fee for orders $20+. A phone number must be provided; requests must be placed before 5:30PM. Placing rush requests by phone (rather than by email) is recommended.
  • Same-day delivery service is unavailable.
3. Place Your Order
After you've received your invoice and payment request, you can use PayPal to pay for your purchases using a credit card. Midtown Carnivores will not have any access to your credit card information, and if you have a PayPal account, your purchase will be fully protected.
4. Receive Delivery
Please bring a photo ID with you to your requested pickup time/location. If you are unable to locate us at the pickup location, please contact us at 347-GO-4-VFTs (347-464-8387); likewise, if we are unable to locate you at the pickup location within 30 minutes of the pickup time, we will attempt to contact you by phone.

5. After Delivery

All plants are already potted when delivered. Care sheets for your ordered plants will be provided with your order at pickup. Our live plants are easy to grow and maintain, if the care sheet directions are followed. Please contact us by phone or email with any problems. If you are a first-time purchaser and you are having difficulty with a beginner plant, we may refund or replace it once within seven days of purchase. See our Policy page for details.