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Other Policies
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This page contains information regarding
our various policies, covering our policies on 1) poaching and the sale
of plants and material obtained from the wild, 2) collection of sales
tax from New York State Residents and 3) our replacement plant policy.
Please also consult our
Privacy Policy page for privacy policy information.
Policy Against the Sale of Harvested Plants and
Material from the Wild
Latest version: 29 Mar 2012
We continue to support the efforts of the International Carnivorous
Plant Society, the North American Sarracenia Conservancy and the many
other organizations that seek to curtail and, if possible, stop the
decline of carnivorous plant populations and their habitats in the wild.
In accordance with their efforts, we will never support the sale of
plants or plant material that is directly harvested from the wild.
Likewise, we discourage the introduction of carnivorous plants as
invasive species into habitats in which they are not endemic. |
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NYS Sales Tax Policy
Latest version: 03 Apr 2013
Midtown Carnivores is the holder of a validated Certificate of Authority
from the New York State Department of Taxation and Finance.
As per New York State law, we are required to collect 8.875% sales tax
for retail sales on this site. Our New York State Vendor information is available upon request. |
Shipping Policy
Latest version: 14 Apr 2021
Although our primary mode of operation is courier delivery of potted
carnivorous plants, we do also ship
purchases within New York City and around the country.
Shipments to New York City, Westchester and Long Island are typically
sent by USPS First Class Package (if weight permits), or USPS
Priority Mail (if the weight exceeds the maximum for First Class
Package service. To save on your shipping costs, plants are typically
sent unpotted, with roots wrapped in damp sphagnum. However, we do
entertain requests to ship plants potted, but those are almost always
sent USPS Priority Mail because of weight.
The Replacement Plant Policy, below, does not apply to shipped
orders. If there is a problem with your delivery, please contact us, and
we will make specific arrangements on a case-by-case basis.
Orders for shipment outside of New York state are not subject to NYS
sales tax.
Placing a purchase is an acceptance of
the terms and conditions of this policy, and the understanding that
these terms and conditions may change. |
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Replacement Plant Policy
Latest version: 29 January 2017
The cultivation of carnivorous plants is an exciting hobby that does
require practice. If you are a first-time grower, and are having
difficulty with one of the plants listed below within seven calendar days
of receipt, we will replace the plant (one time only) and try to help
you figure out what growing conditions can be altered to better suit
your plant.
Please contact us by email or by phone (contact information
at the bottom of every page) if you are having difficulties. Please be
prepared to bring the plant with you to receive its replacement.
If a replacement
plant is unavailable due to stock issues, a plant of a similar genus or
a refund may be offered in its stead..
Purchase of a plant through our site is an acceptance of
the terms and conditions of this policy, and the understanding that
these terms and conditions may change. |
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Rush Order Policy
Latest version: 22 September 2014
Standard orders are scheduled for delivery at least two days in advance.
In the event that a next-day delivery is requested, a $2 rush fee will
be added to orders whose subtotal (before sales tax) is $20 or less, or
a $3 rush fee will be added to orders whose subtotal is greater than
$20. Requests for rush orders must also provide a phone number,
so that payment and delivery details can be worked out in real time.
Rush order requests must be placed prior to 5:30PM the day before
delivery. |
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Delivery Rescheduling and Order
Cancellation Policy
Latest version: 30 August 2021
Requests to reschedule within 12 hours of delivery:
Orders for which the buyer requests the rescheduling of a delivery
within 12 hours of the previously agreed delivery time may incur a $5
charge at the discretion of Midtown Carnivores. A great deal of time is
taken to pack plant orders, and deliver them into Manhattan, and
last-minute cancellations of deliveries require us to re-transport the
plants back to their source at the end of the day, and unpack them into
their growing areas.
Requests to cancel within 12 hours of delivery:
Paid orders (or orders on deposit) for which the buyer requests a complete order cancellation
on or after 5:00 AM of the first scheduled date of delivery may be
subject to a (literal) restocking fee of $10 or 25% of the order total,
whichever is greater, at our discretion. (Cancellations requested prior
to 5:00AM of the first scheduled date of delivery will not incur a
charge.)
The two fees in this policy may be mutually exclusive, at our
discretion.
All cancellation requests and rescheduling requests may be done through
email, phone and/or text. |
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Cash Sales Policy
Latest version: 14 May 2015
As of May 15, 2015, all orders for which cash is the requested payment
method will require a deposit of either $5 or 10% of the order total
(whichever is greater) via PayPal for the order to be placed. This
deposit will be applied to the balance of the order upon
delivery; the remaining balance must be paid for by cash at time of
delivery.
The deposit will be fully refunded if the order if an order
cancellation is requested by email at least 12 hours prior to the
scheduled time of delivery. Orders for which cancellation is
requested within 12 hours of the scheduled time of delivery may be
subject to the "Delivery Rescheduling and Order Cancellation Policy"
above at our discretion.
Repeat customers may request that this deposit process be waived, at our
discretion. |
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